Yavolo Ltd Terms & Conditions
We are Yavolo Ltd ('Company', 'we', 'us', or 'our'), a company registered in the United Kingdom at The Industrial Estate, 19-23 Alan Farnaby Way, Sheriff Hutton, York, North Yorkshire YO60 6PG.
We operate the website https://yavolo.co.uk/ (the "Site"), along with any other related products and services that reference or link to these Legal Terms (collectively, the "Services").
For inquiries or assistance, you can reach us via email at info@Yavolo.co.uk or through postal mail at our registered address: The Industrial Estate, 19-23 Alan Farnaby Way, Sheriff Hutton, York, North Yorkshire, YO60 6PG, United Kingdom.
By accessing or using our Services, you, either personally or on behalf of an entity ("you"), enter into a legally binding agreement with Yavolo Ltd. Your use of our Services indicates your understanding, acceptance, and compliance with these Legal Terms.
We reserve the right to modify these Legal Terms and will provide you with prior notice of any significant changes to the Services you are using. Any amended Legal Terms will be effective upon posting on our Site or notification via email at info@Yavolo.co.uk. Your continued use of our Services after the effective date of these changes signifies your agreement to the revised terms.
1. Intellectual Property Rights
Ownership and Use
We hold ownership or licensing rights to all intellectual property in our Services. This encompasses source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as trademarks, service marks, and logos (the "Marks"). The Content and Marks are provided "AS IS" for your personal, non-commercial use or internal business purposes only.
Limited License
Subject to these Legal Terms, including the restrictions outlined in the "9. Prohibited Activities" section, we grant you a non-exclusive, non-transferable, revocable license to:
Access the Services; and
Download or print portions of the Content to which you have lawful access, solely for your personal, non-commercial use or internal business purposes.
Restrictions
Except as explicitly permitted by these Terms or as otherwise agreed in writing, you must not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or exploit any part of the Services, Content, or Marks for commercial purposes.
Permission Requests
To request permission for uses of the Services, Content, or Marks beyond what is allowed in these Terms, please contact us at: info@Yavolo.co.uk. If granted, you must acknowledge our ownership and ensure visibility of copyright and proprietary notices when using our Content.
Reservation of Rights
We reserve all rights not explicitly granted in these Terms. Breaching these Intellectual Property Rights constitutes a material breach of our Terms, and may result in immediate termination of your right to use our Services.
2. Your Submissions and Contributions
Submissions
When you send us questions, comments, suggestions, ideas, feedback, or other information about the Services ("Submissions"), you agree to assign all intellectual property rights in these Submissions to us. We gain unrestricted use and dissemination rights for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions
The Services may allow you to create, submit, post, display, transmit, publish, distribute, or broadcast content and materials, including text, writings, video, audio, photographs, music, graphics, comments, reviews, ratings, suggestions, and personal information ("Contributions"). Contributions, particularly those publicly posted, are subject to the same rights and restrictions as Submissions.
Grant of License
By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to use, reproduce, distribute, sell, publish, broadcast, store, perform, display, reformat, translate, excerpt, and exploit these Contributions (including your name, trademarks, and logos) in any media format and through any media channel.
Your Responsibilities
You are responsible for your Submissions and Contributions. By using our Services, you agree not to engage in prohibited activities (detailed in the "9. Prohibited Activities" section) and confirm that:
Intellectual Property Compliance: Your Contributions do not and will not infringe upon any third party's proprietary rights, including copyrights, patents, trademarks, trade secrets, or moral rights.
Ownership and Permission: You own or possess necessary licenses, rights, consents, and permissions for your Contributions and authorize their use as per these Legal Terms.
Consent for Personal Identifiers: You have obtained consent from identifiable individuals in your Contributions for the use of their names or likenesses.
Accuracy and Lawfulness: Your Contributions are truthful, not misleading, and comply with all applicable laws and regulations.
Prohibited Content: Your Contributions are free from offensive material, including but not limited to obscenity, violence, harassment, libel, and hate speech.
Non-Violation of Laws: Your Contributions do not promote violence, violate privacy, publicity rights, child protection laws, or any other legal standards.
Inclusivity and Respect: Your Contributions avoid discriminatory remarks related to religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
Compliance with Legal Terms and Regulations: Your Contributions adhere to these Legal Terms and all applicable laws.
Violating these standards may lead to consequences, including but not limited to, the termination or suspension of your rights to use the Services.
Content Moderation
We reserve the right, but are not obligated, to monitor, remove, or edit Contributions at our discretion and without notice. If, in our reasonable opinion, any Contributions are found to be harmful or in violation of these Legal Terms, we may take appropriate action. This action may include removing or editing the offending Contributions, suspending or disabling your account, and, if necessary, reporting the matter to relevant authorities.
Copyright Infringement
We respect the intellectual property rights of others and expect our users to do the same. If you believe that any material on our Services infringes upon a copyright that you own or control, we take this matter seriously and urge you to refer immediately to the procedures outlined in the '12. Copyright Infringements' section.
3. User Registration
Account Security
Upon registering for our Services, you are responsible for maintaining the confidentiality of your account information, including your password. You are also accountable for all activities that occur under your account.
Username Policy
We reserve the right, at our sole discretion, to remove, reclaim, or change a username you select if it is deemed inappropriate, obscene, or objectionable.
4. Guidelines for Reviews
Posting Reviews
When leaving reviews or ratings on our Services, you must adhere to these guidelines:
Firsthand Experience: Reviews should be based on your direct experience with the reviewed person or entity.
Language and Content: Avoid offensive, profane, abusive, racist, or hateful language. Reviews should be respectful and appropriate.
Non-Discrimination: Refrain from discriminatory remarks based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
Legal References: Do not include references to illegal activities or make conclusions about legality.
Conflict of Interest: Avoid posting negative reviews about competitors or if you have a conflict of interest.
Truthfulness: Ensure your reviews are accurate and not misleading.
Campaigns: Do not organize campaigns to influence reviews, positively or negatively.
Moderation of Reviews
We reserve the right to accept, reject, or remove reviews at our discretion. We are not obligated to screen or delete reviews, even if considered objectionable or inaccurate. Reviews do not necessarily reflect our opinions or those of our affiliates or partners. We are not liable for any review or any claims, liabilities, or losses resulting from any review. By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, assignable, and sublicensable right to use the review content.
5. User Data
Data Management
We collect and maintain certain data that you transmit to the Services for managing the performance of the Services and tracking your usage.
User Responsibility
You are responsible for safeguarding all data you transmit or that relates to your activities on the Services. While we conduct routine backups of data, we are not responsible for any loss or corruption of your data.
Waiver of Liability
You acknowledge that we are not liable for any data loss or corruption. By using our Services, you waive any claims against us for any such loss or corruption of your data.
6. Products
Display and Accuracy
While we strive to accurately display the colours, features, specifications, and details of products available on our Services, we cannot guarantee that your device's display will accurately reflect the true nature of the products. We do not warrant the accuracy, completeness, reliability, or error-free nature of product descriptions, colours, and details.
Availability and Pricing
All products are subject to availability, and we reserve the right to discontinue any product at any time for any reason. Prices and availability are subject to change without notice.
7. Purchases and Payment
Accepted Payment Methods
For your convenience, we accept the following payment methods:
Visa
Mastercard
PayPal
Klarna
Apple Pay
Google Pay
Purchase and Account Information
You agree to provide up-to-date, complete, and accurate purchase and account information for all transactions conducted through our Services. This includes promptly updating your email address, payment method, and card expiration date, ensuring successful transactions and communication.
Sales Tax and Pricing
Sales tax will be applied as required by law. We reserve the right to modify prices and correct pricing errors, even after an order has been placed.
Order Processing
Your chosen payment method will be charged at the time of order placement. We reserve the right to refuse any order, and may, in our discretion, limit or cancel quantities purchased per person, household, or order. This includes orders linked to the same customer account, payment method, or billing/shipping address. Orders suspected to be placed by dealers, resellers, or distributors may be subject to limitations or cancellation at our discretion.
8. Return Policy
Money Back Guarantee
We are committed to your satisfaction. Our return policy offers a 30-day Money Back Guarantee for your peace of mind.
Return Period
You have 30 days from the date of purchase to initiate a return for a full refund.
Conditions for Return
To be eligible for a full refund:
The item must be returned in its original condition, unused, with all its original packaging and accessories.
Proof of purchase (such as a receipt or order confirmation) must be provided.
Initiation of Return
To initiate a return, please contact the seller you purchased from with your order details. Instructions for the return process will be provided.
Refund Process
Once we receive and inspect the returned item, we will process your refund. Refunds will be credited to your original method of payment within a certain number of days, depending on your card issuer's policies.
9. Prohibited Activities
As a user, you are prohibited from:
Data Harvesting: Systematically retrieving data or content from the Services to create or compile a collection, compilation, database, or directory without our written permission.
Fraudulent Activities: Deceiving, defrauding, or misleading us and other users, particularly in attempts to obtain sensitive information like passwords.
Security Breach: Circumventing, disabling, or interfering with security-related features of the Services, including features that enforce use or copying limitations of the Content.
Defamation: Disparaging, tarnishing, or harming us or the Services in any way.
Harassment: Using information obtained from the Services to harass, abuse, or harm another person.
Misuse of Support Services: Improperly using our support services or submitting false reports of abuse or misconduct.
Non-compliance with Laws: Using the Services in a manner inconsistent with any applicable laws or regulations.
Unauthorized Linking: Engaging in unauthorized framing of or linking to the Services.
Malware Transmission: Uploading or transmitting harmful materials like viruses, Trojan horses, or engaging in spamming.
Automated Interactions: Utilizing scripts for automated tasks, data mining, robots, or similar data gathering and extraction tools.
Intellectual Property Violations: Removing copyright notices, impersonating others, or uploading unauthorized material.
Interference with Operations: Disrupting or burdening the Services or connected networks.
Employee Harassment: Harassing, intimidating, or threatening our employees or agents involved in providing the Services.
Circumventing Access Controls: Attempting to bypass any restrictions imposed on accessing the Services.
Software Tampering: Copying or adapting the software of the Services, or reverse-engineering any part of it.
Unauthorized Systems: Using unauthorized automated systems, such as bots or scrapers, that access the Services.
Purchasing Agents: Using buying or purchasing agents to make transactions on the Services.
Unauthorized Collection: Collecting user information without authorization, including for unsolicited emailing.
Competitive Use: Using the Services for competing with us or for unauthorized revenue-generating activities.
Account Transfer: Selling or transferring your profile or account.
Violation of these prohibitions may lead to termination of your access to the Services and may subject you to civil and criminal penalties.
10. Services Management
We retain the right, but not the obligation, to:
Monitor the Services for Legal Terms violations.
Take legal action against violators, including reporting to law enforcement.
Refuse, restrict, or disable access to any Contributions.
Remove or disable burdensome files or content.
Manage the Services to protect our rights and ensure smooth operation.
11. Privacy Policy
Commitment to Privacy
Your privacy is important to us. Please review our Privacy Policy. By using the Services, you agree to our Privacy Policy, which is integral to these Legal Terms.
Data Hosting and Transfer
The Services are hosted in the United Kingdom. If you access our Services from regions with different data laws, you consent to the transfer and processing of your data in the United Kingdom.
12. Copyright Infringements
Respecting Intellectual Property
If you believe material on the Services infringes your copyright, please notify us immediately using the provided contact information. A copy of your Notification may be sent to the person responsible for the content.
Liability for Misrepresentations
Be aware that making false claims in your Notification can lead to liability for damages. If uncertain, consider consulting an attorney before filing a Notification.
13. Modifications and Interruptions
We reserve the right, at our sole discretion, to modify, change, or remove contents of the Services at any time, for any reason, without prior notice. However, there is no obligation on our part to update any information on the Services.
Service Availability
We aim to provide continuous access to the Services, but their availability cannot be guaranteed. Interruptions, delays, or errors may occur due to hardware, software, or other problems, or due to maintenance activities related to the Services.
Right to Modify or Discontinue Services
We may modify, suspend, or discontinue any part or all of the Services at any time, for any reason, without notice to you. This includes, but is not limited to, changes in pricing, service features, or functionality.
Liability Limitation
We shall not be liable for any loss, damage, or inconvenience resulting from your inability to access or use the Services during any downtime or service discontinuation. Our responsibility to maintain, support, update, or correct any aspects of the Services is not guaranteed under these Legal Terms.
User Acknowledgement
By using our Services, you acknowledge and agree that we are not liable for any service interruptions and that you use our Services at your own risk.
14. Corrections
Acknowledgement of Potential Errors
We acknowledge that the Services may contain typographical errors, inaccuracies, or omissions, particularly in product descriptions, pricing, availability, and other information.
Commitment to Update Information
We commit to diligently correcting any such errors, inaccuracies, or omissions as they are identified. We reserve the right to update or change information on the Services at any time, without prior notice.
Continuous Improvement
Our goal is to provide the most accurate and up-to-date information to enhance your experience with our Services.
15. Electronic Communications, Transactions, and Signatures
Consent to Electronic Communications
By using the Services, sending us emails, or completing online forms, you engage in electronic communications. You consent to receive communications from us electronically, such as emails, texts, or notices on our Services.
Legal Validity of Electronic Communications
All electronic communications, including agreements, notices, disclosures, and other communications provided electronically, satisfy any legal requirements that such communications be in writing.
Agreement to Electronic Transactions and Signatures
You agree to the use of electronic signatures, contracts, orders, and records for transactions initiated or completed by us or via the Services.
Waiver of Non-Electronic Requirements
You waive any rights under laws that require an original signature, non-electronic records, or non-electronic methods of payment or credit. This waiver applies to all jurisdictions where such requirements exist.