Yavolo Ltd Privacy Policy

This Privacy Policy explains how Yavolo Ltd ("we," "us," or "our") collects, stores, uses, and shares your information when you use our Services. If you have any questions or concerns about this policy, or if you disagree with any of our practices, please refrain from using our Services.

Summary of Key Points

• Personal Information Processing: We may collect personal information when you visit, use, or navigate our Services. The information collected depends on your interactions, choices, and the features you use.
• Information from Third Parties: We may receive information from public databases, marketing partners, social media platforms, and other external sources.
• Usage of Your Information: We use your information to provide and improve our Services, communicate with you, ensure security, prevent fraud, and comply with the law. With your consent, we may use your information for additional purposes.
• Sharing Personal Information: We share information in specific situations and with certain third parties.
• Your Rights: Depending on your location, you may have certain rights regarding your personal information.
• Exercising Your Rights: Exercise your rights by submitting a data subject access request or contacting us directly. We will respond to requests as per applicable data protection laws.

What Information do we Collect?

Voluntary Information

• Source: We collect personal information that you provide voluntarily. This occurs when you register on the Services, seek information about our products and Services, engage in activities on the Services, or contact us directly.
• Accuracy: It's important that the personal information you provide is accurate and up-to-date. Please inform us of any changes to your information.

Information Collected Automatically

When you visit or navigate our Services, certain information is collected automatically. This includes:

• Device Information: Your device's Internet Protocol (IP) address, browser type, device characteristics, operating system, and language preferences.
• Usage Data: Information about your interactions with our Services, such as referring URLs, device name, country, location, and details on how and when you use our Services.
• Technical Data: Other technical information for maintaining security and operation, as well as for internal analytics and reporting.

Cookies and Similar Technologies

We use cookies and similar technologies to gather additional website usage data and to offer better service. These technologies help us understand user behaviour, tell us which parts of our website people have visited, and facilitate the effectiveness of advertisements and web searches. For detailed information on our use of these technologies, including guidance on how to control or refuse cookies, please refer to our Cookie Policy.

How do we Process Your Information?

We process your information primarily to deliver, enhance, and manage our Services. This includes:

• Service Delivery: Ensuring the efficient operation and administration of our Services.
• Communication: Keeping you informed and addressing your inquiries.
• Security Measures: Implementing security protocols and fraud prevention measures.
• Legal Compliance: Fulfilling our legal and regulatory obligations.
• Consent-Based Processing: We may also process your information for other purposes for which we obtain your consent.

When and with Whom do we Share Your Personal Information?

Your personal information may be shared in the following contexts:

• Business Transfers: In events like mergers, asset sales, financing, or acquisitions, we may transfer or share your information with other businesses involved.
• Affiliates: Information may be shared with our parent company, subsidiaries, joint venture partners, or other companies under common control, all of whom are expected to honour this privacy notice.
• Business Partners: We collaborate with various business partners, and may share your information to provide you with specific products, services, or promotions.

How do we Handle Your Social Logins?

Social Media Integration

Our Services allow you to register and log in using third-party social media accounts (like Facebook or Twitter). When you opt for social login, we receive certain profile information from your social media provider.

Types of Information Collected

The information we receive typically includes your name, email address, friends list, and profile picture, along with other public information on your social media profile.

Use of Information

The information obtained through social logins is used in line with the purposes outlined in this privacy notice or as explicitly communicated on the Services.

Third-Party Privacy Practices

We do not control how your third-party social media provider uses your personal information. We advise you to review their privacy notice for information on their data practices and privacy settings.

How Long do we Keep Your Information?

Retention Period

Your personal information is retained only as long as necessary for the purposes stated in this privacy notice, or as required or permitted by law (like for tax, accounting, or other legal purposes).

Deletion and Anonymization

When there's no ongoing legitimate business need to process your information, we will delete or anonymize it. If neither is possible (e.g., due to backup storage), we will securely store and isolate your information from further processing until deletion is achievable.

What are Your Privacy Rights?

Withdrawing Consent

• Right to Withdraw: If you have given consent to our processing of your personal information, you have the right to withdraw that consent at any time.
• How to Withdraw: You can withdraw consent by contacting us.
• Effect of Withdrawal: Withdrawing consent does not affect the lawfulness of processing before the withdrawal. Also, it doesn't impact processing of your information under other lawful grounds, if applicable.

Account Information Management

• Reviewing or Changing Information: You can review or modify your account information at any time.
• Terminating Your Account: To terminate your account, simply request this action. We will deactivate or delete your account and information from active databases. However, some information may be retained for fraud prevention, troubleshooting, legal enforcement, and compliance with legal requirements.

Do we Make Updates to This Notice?

We may update this privacy notice occasionally. If there are significant changes, we may notify you either by posting a notice or by directly sending you a notification. We recommend reviewing this privacy notice regularly to stay informed about our data protection practices.

How can you Review, Update, or Delete the Data we Collect From You?

Depending on the laws of your country, you may have certain rights regarding the personal information we hold about you. These rights include:

• Access: You can request access to your personal information.
• Update: You can ask us to correct or update any inaccurate or incomplete data.
• Deletion: You have the right to request the deletion of your personal data.

Making a Request

To exercise these rights, please submit a data subject access request. This can be done by:

• Emailing us at info@Yavolo.co.uk
• Sending mail to our registered address: The Industrial Estate, 19-23 Alan Farnaby Way, Sheriff Hutton, York, North Yorkshire, YO60 6PG, United Kingdom.

We are dedicated to facilitating your data rights in accordance with applicable law.

Contact & Communication

Our website offers an email newsletter program to inform subscribers about our products and services. Subscription to our newsletter is voluntary and can be done through an automated online process. In some cases, subscriptions may be processed manually with prior agreement from the user.

Compliance and Security

We adhere to UK Spam Laws as outlined in the Privacy and Electronic Communications Regulations 2003. All personal information related to newsletter subscriptions is held securely, following the Data Protection Act 1998. We do not share personal details with third parties or external individuals or companies.

Email Tracking

Our email campaigns may include tracking facilities to monitor subscriber activities like email opening, link clicking, and engagement patterns. This data is used to enhance future campaigns and provide more relevant content.

Unsubscribing

In line with the Privacy and Electronic Communications Regulations 2003, subscribers can unsubscribe at any time through an automated system, typically found in the footer of each email.